Shipping & Returns
Free worldwide shipping on all orders over £100.
Shipped from our UK Studio.
For orders over £100
For orders under £100
RETURNS & EXCHANGES
In order to be eligible for a refund or exchange, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it, it must be unworn and undamaged in any way. Unless stated, return shipping and costs are the buyer's responsibility and must travel via a tracked and signed for post/courier service. (We highly recommend using an insured service, as buyers are responsible for any lost or damaged items/packages).
After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, lost during return postage or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund and you will not be reimbursed.
CHRISTMAS RETURNS POLICY 2021
Orders placed between 25th November 2021 and the 31st December 2021
can be returned on or before the 15th of January 2022 provided our return conditions above are met.
If anything is unclear or you have more questions feel free to contact our customer support team via email at; firstname.lastname@example.org